2,500% ROI Through Transformation

21 Feb

Post by Expedite

Posted in: Business Development Consulting, Human Resource

2,500% ROI Through Transformation


Yes, it is possible to create value while transforming your business. Discover how applying Sprint methodology has transformed Sky in just 3 months.

Justin and Haider from Tao Leadership warmly invite you to come and learn how you might apply Agile Sprint methodology to your business, to gain similar results.

We’ll share a case-study from Sky which saw an uplift in sales worth £12.5M by week 9 of a 12-week programme. Additionally, they reported a lowering of short term sickness, (an excellent measure of engagement within a contact centre environment), which translated to an extra 13,500 customer-facing hours across the year.

This remarkable turnaround was achieved through applying Agile Sprint methodology (taken from the world of software development) to a customer-facing operation. We will share the learnings and findings behind how that happened and how it could be replicated in your business.

During the practical session, Joanne MacLeod, Senior Specialist for People Programmes at Sky, will talk about what happened from Sky’s point of view and the less obvious, but essential, ingredients to their success.

Prof Merlin Stone, world-renowned consultant, economist and Professor of Marketing & Strategy at St. Mary’s University will share his insights on business transformation and the use of sprint in different businesses.

A limited number of spaces are available for this briefing on Wednesday 8th March. Book today to confirm your place.

What’s on the agenda?

08:30   Networking breakfast
09:00   Business turnaround – the case study, Justin Collinge, and Haider Imam, Directors, Tao Leadership.
09:15   The view from Sky – Joanne MacLeod Senior Specialist for People Programmes at Sky
09:45   The bigger picture – Professor Merlin Stone
10:05   Practical application of Sprint thinking to your business
10:45   Coffee
11:00   Q&A & design for those who can stay

We will finish the morning at 11:00 but from 11:00am we will be available for informal questions. Depending on the desired focus we can use this time to design what a similar approach would look like in your business.

We look forward to meeting you on 8th March.

Book your place here.

Justin Collinge, and Haider Imam, Directors, Tao Leadership.